FAQ - Broken Leaves
What if I find that some leaves were broken in transit?
It’s not uncommon for plants to experience a little wear and tear during their journey to you. If you find that some leaves were broken in transit, here’s what you can do:
- Assess the Damage: Gently remove any severely damaged or broken leaves using a clean, sharp pair of scissors or pruning shears. This helps the plant focus its energy on healthy growth.
- Provide Care: Continue to care for your plant as you normally would. Ensure it has the right amount of light, water, and nutrients to recover from the stress of shipping.
- Monitor the Plant: Keep an eye on your plant over the next few weeks. It should start to show signs of new growth as it settles into its new environment.
Remember, plants are resilient and can bounce back from minor damage. If you notice that the plant is struggling to recover or if there is significant damage, please contact our customer service team for further assistance.
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Our terms of service excludes refunds for broken leaf, stems in the shipping
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